This privacy policy describes how we collect, use, protect or otherwise handle the information we may collect from you through this website.

What personal information do we collect from the people that visit our website?

When ordering through or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site such as providing us with feedback on our products or services.

How do we use your information?

We may use the information we collect from you in the following ways:      

      • To subscribe you to our e-newsletter and send you information about products and services on offer

      • To administer a contest, promotion, survey or other site feature

      • To promptly process any transactions

      • To ask for ratings and reviews of services or products

      • To follow up with you after correspondence (live chat, email or phone enquiries.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed by us.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We use cookies to:

      • Help remember and process the items in the shopping cart

      • Understand and save user's preferences for future visits.


You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some of the features that make your site experience more efficient may not function properly. 
 

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties any personal information without explicit consent. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. 
 

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about third-party sites.
 

Contacting Us

Your privacy is important to us and we encourage you to contact us if you have any questions regarding this policy or any concerns about how your information is being used. Our contact details:

www.alisoncoughlan.com

P.O. Box 79,Ashburton, VIC 3147 Australia

info@alisoncoughlan.com; (03) 9088 6464